Shipping Policy

Thank you for shopping with Luna & Pine.

Production

All of our products are made to order. Each artwork is produced specifically for you after your order has been placed. This helps reduce waste and supports a more sustainable production process.

Processing Time

Orders are typically processed within 1–3 business days before shipment.

Shipping Time

Estimated delivery times are:

• Germany: 3–7 business days
• European Union: 4–10 business days
• United States & Canada: 5–10 business days
• Other international destinations: 7–15 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.

Shipping Costs

Shipping costs are calculated during checkout and depend on the destination and the products ordered.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Damaged or Lost Packages

If your order arrives damaged or has not arrived within a reasonable timeframe, please contact us and we will work with our production partner to find a solution.

Contact

If you have any questions regarding shipping, please contact us through our Contact page.